I cannot sign in. What should I do?Use the password-recovery option on the sign-in screen. Recovery requires the verified email associated with the account.
Why is a connected transaction still pending?A connected transaction remains pending until the other user accepts or rejects it. The action-required area identifies the user who needs to respond.
What can I do at zero coins?You can view ledgers and respond to existing requests. Creating transactions or settlements, sending connection requests, changing private parties and emailing exports require full access.
How do I email an Excel ledger?Open Ledgers export, select the date range, status and parties, then email the workbook to the verified account email. Each party is placed on a separate worksheet with a starting balance.
Can I track someone who does not use Tizori?Yes. Create a private party. Its records belong only to your account and do not require another user's approval.
How do I delete my account?Use the Delete account option available inside Tizori. You may also submit a request through the web account-deletion page.
How do I report a security concern?Email privacy@tizori.app with "Security report" in the subject. Do not include passwords or unnecessary personal data.
Need personal help?Describe the device, operating system, exact error and the steps that caused it.Open contact form
Account deletionDeletion is available inside the application. The web form remains available for verified requests.Deletion options