I cannot sign in. What should I do?Use password recovery on the sign-in screen. Recovery requires your username and access to the verified email associated with the account.
Why is a connected transaction still pending?A connected transaction remains pending until the other user accepts or rejects it. The action-required area identifies the user who needs to respond.
What can I do at zero coins?You can view ledgers and respond to existing requests. Creating transactions or settlements, sending connection requests, changing private parties and emailing exports require full access.
How do I email an Excel ledger?Open Ledgers export, select the date range, status and parties, then email the workbook to the verified account email. Each party is placed on a separate worksheet with a starting balance.
Can I track someone who does not use Tizori?Yes. Create a private party. Its records belong only to your account and do not require another user's approval.
How do I report a security or privacy concern?Email privacy@tizori.app with a clear subject. Do not include passwords, recovery codes or unnecessary personal data.
Need personal help?Describe the device, operating system, exact error and the steps that caused it.Contact support
Security & privacyLearn how account access, encrypted records and verified-email recovery work.Read security guidance